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The Jack vs The Mechanical Zebra & Walnut Wood
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Quick & Easy Exchanges
The Jack - Tungsten Ring
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Holy Molies where do we begin with this tungsten ring. The Jack is just the perfect blend of charred whiskey barrel wood and a touch of Antler to forge the perfect ring for your whiskey enthusiast. The best thing about this ring is, it looks sexy sober and with beer goggles on and you don't have to baptized "Jack" to own one. This ring looks as good on "John" as it does on "Peter".
KEY FEATURES
- Metal: Tungsten
- Tungsten Texture: Brushed
- Inlay: Antler & Whiskey Barrel wood
- Fit: Comfort Fit
- Width: 8mm
- Protective Epoxy: Yes (Waterproof)
The Mechanical - Zebra & Walnut Wood
The Mechanical - Zebra & Ebony Wooden Watch has a modern, authentic and industrial design paired with an awesome mechanical / kinetic movement and will surely make heads turn wherever you rock out with this sustainable wooden watch.
Key Features
- Wood Type: Zebra & Walnut
- Dial: Black
- Hands: Blue
- Crown: Black
- Water Resistant: Yes
- Movement: Mechanical / Kinetic
- Watch case = 45mm Diameter
- Strap = 23cm (Enforced center steel bracket)
Ring Sizing
Finding the right size is easier than you think! Just follow these simple steps:
- We offer 3 sizing options for easier measurement:
- USA number size (e.g. 8)
- Diameter (e.g. 18.2mm)
- SA letter size (e.g. P)
- If you already know your size, our sizes are universal.
- If your size falls between two options, no worries! Use the Live Chat in the bottom left corner, and we’ll guide you to the perfect fit.
Need help? Contact us anytime:
- Burger Coetzee: 084 299 4583
- Jani Coetzee: 061 367 2002
- Live Chat (Bottom Left Corner Button)
We’re always here to assist if you have any questions!
Exchanges
We stand by our high-quality wedding rings. If you need a different size or design, you may exchange your ring within 30 days of delivery, provided it is in unworn, pristine condition.
How to Request an Exchange
Submit Your Request
- Email exchanges@touchwood.biz with your order number and a clear photo of the ring in its original condition.
- Use the subject line: "Exchange Request – Order #[Your Order Number]" and specify your new size for faster processing.
Personalised & Engraved Rings
- Custom or engraved rings cannot be exchanged. Please review your order carefully before purchasing.
Exchange Fee
- A R395 processing fee covers two-way shipping. Payment details and shipping instructions will be provided upon approval.
- Custom ring exchanges are at our discretion, based on availability.
Return & Dispatch
- After payment, we’ll send return shipping details.
- Once we receive and verify your ring, we’ll dispatch the replacement.
For assistance, contact exchanges@touchwood.biz.
Lifetime Warranty
Your ring includes a 1-year limited warranty against manufacturing defects.
- Free replacement within 3 months for defects (proof of purchase and clear photos required).
- If the same design is unavailable, we’ll offer a similar ring of equal value.
- Lifetime warranty upgrade available for extended coverage.
What’s Covered?
- Free replacement within 1 year for manufacturing defects.
- After 1 year, replacements are possible under policy guidelines (courier costs apply).
- Personalised rings: The ring is covered, but engraving or customisation costs are the customer’s responsibility.
Warranty Exceptions
The warranty does not cover:
- Size changes due to weight fluctuation.
- Scratches, normal wear and tear, or breakage from improper use (e.g., exposure to chemicals, dropping on hard surfaces).
- Plating wear on gold, black, or coloured rings (tungsten’s natural colour is silver—plating will fade over time).
- Sale items purchased at 50% off or more unless a Lifetime Warranty was added.
We strive for the best customer experience but reserve the right to void warranties in cases of misuse.
For warranty inquiries, contact exchanges@touchwood.biz.
Thank you for choosing Touchwood.
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