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Norma Jean - Northern Maple Wood Watch
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Norma Jean – Timeless Elegance in Maple Wood
Inspired by classic beauty and effortless charm, the Norma Jean Wooden Watch is the perfect gift for any special woman. With a modern yet timeless design, this handcrafted timepiece is made from premium maple wood, offering a lightweight and comfortable fit. Featuring diamond-look-alike dials and gold hands, it adds a subtle touch of luxury and sophistication to any outfit. Designed with adjustable band links and a secure stainless steel clasp, it’s as practical as it is stunning.
Key Features
✔ Premium Maple Wood – Naturally light, stylish, and durable
✔ Diamond-Style Dials – A refined touch of elegance
✔ Gold Dial Hands – A luxurious contrast for a polished look
✔ Adjustable Band Links – Custom-fit for comfort
✔ Stainless Steel Clasp – Secure and stylish
⚡ Inspired by timeless beauty – The Norma Jean is elegance redefined.
Ring Sizing
Finding the right size is easier than you think! Just follow these simple steps:
- We offer 3 sizing options for easier measurement:
- USA number size (e.g. 8)
- Diameter (e.g. 18.2mm)
- SA letter size (e.g. P)
- If you already know your size, our sizes are universal.
- If your size falls between two options, no worries! Use the Live Chat in the bottom left corner, and we’ll guide you to the perfect fit.
Need help? Contact us anytime:
- Burger Coetzee: 084 299 4583
- Jani Coetzee: 061 367 2002
- Live Chat (Bottom Left Corner Button)
We’re always here to assist if you have any questions!
Exchanges
We stand by our high-quality wedding rings. If you need a different size or design, you may exchange your ring within 30 days of delivery, provided it is in unworn, pristine condition.
How to Request an Exchange
Submit Your Request
- Email exchanges@touchwood.biz with your order number and a clear photo of the ring in its original condition.
- Use the subject line: "Exchange Request – Order #[Your Order Number]" and specify your new size for faster processing.
Personalised & Engraved Rings
- Custom or engraved rings cannot be exchanged. Please review your order carefully before purchasing.
Exchange Fee
- A R395 processing fee covers two-way shipping. Payment details and shipping instructions will be provided upon approval.
- Custom ring exchanges are at our discretion, based on availability.
Return & Dispatch
- After payment, we’ll send return shipping details.
- Once we receive and verify your ring, we’ll dispatch the replacement.
For assistance, contact exchanges@touchwood.biz.
Lifetime Warranty
Your ring includes a 1-year limited warranty against manufacturing defects.
- Free replacement within 3 months for defects (proof of purchase and clear photos required).
- If the same design is unavailable, we’ll offer a similar ring of equal value.
- Lifetime warranty upgrade available for extended coverage.
What’s Covered?
- Free replacement within 1 year for manufacturing defects.
- After 1 year, replacements are possible under policy guidelines (courier costs apply).
- Personalised rings: The ring is covered, but engraving or customisation costs are the customer’s responsibility.
Warranty Exceptions
The warranty does not cover:
- Size changes due to weight fluctuation.
- Scratches, normal wear and tear, or breakage from improper use (e.g., exposure to chemicals, dropping on hard surfaces).
- Plating wear on gold, black, or coloured rings (tungsten’s natural colour is silver—plating will fade over time).
- Sale items purchased at 50% off or more unless a Lifetime Warranty was added.
We strive for the best customer experience but reserve the right to void warranties in cases of misuse.
For warranty inquiries, contact exchanges@touchwood.biz.
Thank you for choosing Touchwood.
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